How we're running the business during the covid-19 lockdown
We have stayed operational throughout the pandemic and are so grateful to everyone who has bought one of our prints, liked our posts on Instagram or downloaded one of our colouring posters. We love the love for small businesses right now!
So what are we doing to keep safe?
Firstly, Lucy and Martha who run the business on a day to day basis, and our wonderful support team who manage our enquiries are all working from home. They’re working around family commitments but between them are able to get back to enquiries, send out personalised prints, design a few new prints and keep the Instagram feed alive.
Our amazing dispatch team, a family run firm based in Essex, are continuing to pack up and dispatch all our orders. They’ve put in place a range of measures to ensure both their safety and the safety of our customers. They’re social distancing in the warehouse, having frequent hygiene breaks, leaving deliveries for 48 hours before unpacking and disinfecting all work stations at least once a day.
All this means that we’re able to continue dispatching your fabulous orders, for which we’re very grateful.
But all this does mean sometimes things are a little delayed. This may be a problem our end, enquiries are responded to a little later because of other work or family commitments, or it may be a problem with a very busy Royal Mail or a supplier being shut. Whatever the hiccup, we’re working through them and thank you for your patience. Most importantly we thank you, for continuing to ‘shop small’ at this time and support our independent business.
If there’s anything else you think we could be doing, then please do let us know via our ‘Contact Us’ page.